En Masse

What is the delivery process?

1. You order your blooms or desired product

2. We create it just for you

3. We mark your order as ready for delivery

4. Our delivery drivers come to pick the order up around midday

5. The drivers are off to do their delivery run

6. Your blooms get delivered (yay!)

6. We mark your order as complete once our couriers have finished their complete run

Our couriers are too busy delivering beautiful flowers to have time to text every florist they deliver for that day when every single bouquet is delivered, but you can rest assured that if you have asked for the order to be delivered by a certain time as it is going to a business, our couriers will make sure this happens.  If you haven't requested a specific time, your order will be delivered by 6pm. 

What is the pick up process?

1. You order your blooms or desired product

2. We create it just for you

3. We mark your order as ready for pickup once it is made up & send you a message to organise a suitable time for pick up

4. You come to pick up your order from our studio at 8/5 School Street, in Mudgeeraba

5. We mark your order as complete once you have picked your blooms up 

If you have any questions regarding pickup info please click to read more. Thank you! 

With each bouquet, we attach a little care card with instructions on how to keep your blooms living their best life! We recommend to carefully unwrap your blooms out of their wrapping ASAP, trim around 2cm off the stems with sharp scissors or garden shears on a 45-degree angle, and pop them in a clean vase with fresh water. We tie all of our bunches together with twine to keep your blooms structured and in place, however if you’d like to play DIY florist at home or you’re after a wilder look, feel free to untie them. 

Your blooms will be happiest in a cool (and if possible airconditioned!) area – not outside. Make sure no foliage or leaves are in the water, as they will rot and create bacteria in the water. We suggest changing the vase water every day, trimming the stems every 2^ndand making sure your blooms are away from fruit (fruit releases ethylene gas that makes your flowers wilt quicker – who knew!?) Just because one flower has died doesn’t mean the rest of the bouquet has! Pick out the dead flowers to keep the rest of your bunch lookin’ happy!   

“Some things are more precious because they don’t last long.” - Oskar Wilde. Unfortunately, this is what happens with fresh flowers! We make a conscious effort to include flowers with different lifespans in our tablecentres + bouquets, so you get the most out of your blooms. To ensure that the wilting flower doesn’t infect or upset the other flowers in the arrangement, take it out of the arrangement/bouquet and change the vase’s water. Depending on how sad it’s looking, you can choose to quarantine it in its own vase to get the most out of it, press it in a flower press or in-between 2 books with baking paper, put it in your worm farm or organic compost, or simply bin it!