Does someone need to be home when my order is being delivered?
Nope! All floral bouquets come wrapped in a water bag to ensure they stay hydrated until you are home. Naturally, we will try to leave the blooms out the sun & in a safe position, however, we cannot guarantee this. That is why it is best to make sure the recipient's phone number is correct so our couriers can text them that a cheeky delivery is waiting at their doorstep, or to ask them for further instructions!
When will my order be delivered?
Our amazing drivers deliver pick up your blooms from our studio around midday, and will aim to have them delivered before 6pm, however this is only a guide as times will fluctuate. If you have given us the right number for your phone, you should expect a notification when your blooms have been delivered, so sit tight! Please note we do not take timed deliveries, and no specific time can be guaranteed on our deliveries. We try our best to send you a photo if requested, but sometimes this isn't possible if we are flat out! Thank you for understanding!
What happens if no one's home when my order is delivered?
When placing your order, you’re automatically agreeing that you’re happy for us to leave your order out if no one is home if it's safe. Our delivery drivers will always do their best to assess the situation case by case, and if they deem it unsafe to leave outside (eg. a super hot day, the delivery is to an apartment building we cannot get access into etc) or they cannot get ahold of the receipient with further instructions, the flowers will be brought back to the studio at the end of their run, where the recipient can collect, or another delivery fee will apply.
What suburbs do you deliver to?
We deliver alllllll across the Gold Coast & Northern Rivers. For weddings & events, we are happy to travel as far as needed. Roadtrip, baby! Please note: We do not have postcode 2484 available for delivery on our website due to it covering such large ground. However, we are happy to deliver to Murwillumbah. If you are after a delivery here, please email us or message us in the little chat bar, so we can sort out a suitable quote and get your flowers delivered ASAP!
Do you offer same day delivery?
We sadly don’t regularly offer same day delivery, but you’re more than welcome to shoot us a message before 10am and we will see what we can do! Alternatively, we know of some other flower fairies we would be happy to recommend to you!
I want to place an order for Sunday, but there is no option for delivery. What do I do?
We don’t normally deliver on Sundays, but if you are reaaaally wanting a Sunday delivery, shoot us an email here, and we will do our best to cater to you! A surcharge does apply.
Do you deliver to hospitals, schools + universities?
Yes, we do! No extra fee applies either! Woohoo!
